Effective Date: 1st August 2023
1. Information We Collect:
1.1 Personal Information:
We may collect personally identifiable information that you provide to us voluntarily when you register an account, make a purchase, subscribe to our newsletters, participate in surveys, or contact us via email or other means. This may include, but is not limited to, your name, email address, shipping address, billing address, phone number, and payment details.
1.2 Non-Personal Information:
We may also collect non-personally identifiable information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and website interactions. This information helps us analyze and improve our website's performance and user experience.
1.3 Cookies and Similar Technologies:
2. How We Use Your Information:
2.1 Personal Information:
We use your personal information to process your orders, manage your account, communicate with you regarding your purchases and inquiries, and send you relevant updates and marketing materials with your consent. We may also use your information to personalize your shopping experience, improve our website, and prevent fraud or misuse of our services.
2.2 Non-Personal Information:
Non-personal information is used primarily for analytical purposes, such as understanding user behavior, trends, and preferences. This data helps us enhance our website's functionality, content, and design to better serve our customers.
3. How We Share Your Information:
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products to you. These service providers are obligated to handle your information securely and are prohibited from using it for any other purposes.
3.2 Legal Obligations:
We may disclose your personal information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property or that of our users.
4. Data Security:
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
5. Your Rights:
You have the right to access, update, correct, or delete your personal information held by us. You can do this by logging into your account or contacting us directly. If you wish to unsubscribe from our marketing communications, you can follow the instructions provided in the email.
7. Contact Us:
Last updated: 31st July 2023