Ecommerce Website Terms and Conditions
Effective Date: 1st August 2023
Welcome to www.vanline.uk, hereinafter referred to as "the Website" or "Van Line." These Terms and Conditions govern your use of our website and the purchase of products and services offered on the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
1. General Terms:
1.1 Acceptance of Terms:
By using the Website, you affirm that you are at least 18 years of age and legally capable of entering into a binding agreement. If you are accessing the Website on behalf of a company or organization, you warrant that you have the authority to bind such entity to these Terms and Conditions.
Van Line reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on the Website. Continued use of the Website after any such modifications signifies your acceptance of the revised Terms and Conditions.
2. Products and Services:
2.1 Product Descriptions:
We make every effort to provide accurate product descriptions, images, and specifications. However, we do not guarantee that the product information is complete, current, or error-free. If you have any questions or concerns regarding a product, please contact our customer support team.
2.2 Pricing and Payments:
All product prices are listed in the currency specified on the Website and are exclusive of applicable taxes and shipping charges. Payment must be made at the time of purchase using the available payment methods on the Website. Van Line reserves the right to change prices and payment methods at any time without notice.
3. Order Acceptance:
3.1 Order Confirmation:
Upon placing an order, you will receive an email confirming receipt of your order. This email is not an acceptance of your order; it is an acknowledgment that we have received your request.
3.2 Order Acceptance:
Your order is subject to acceptance by Van Line. We reserve the right to accept or decline any order for any reason. Order acceptance will be confirmed by sending a separate email containing the shipping details and tracking information.
4. Shipping and Delivery:
4.1 Shipping Policy:
Van Line offers shipping to locations specified on the Website. The shipping costs will be displayed during the checkout process, and delivery times may vary depending on your location and the availability of the product.
4.2 Delivery Delays:
While we make every effort to ensure timely delivery, Van Line is not responsible for delays caused by events beyond our control, including but not limited to weather conditions, carrier delays, or customs clearance processes.
4.3 Goods Received Damaged or Missing Parts:
Any goods received damaged or with missing parts must be reported to Van Line within 24 hours of receiving the shipment. Please contact our customer support team immediately to initiate the necessary steps for a resolution.
5. Returns and Refunds:
5.1 Return Policy:
Returns are only accepted within 14 days of receiving the product. If you are not satisfied with your purchase, you must contact Van Line within this period to request a return. Products must be unused, in their original packaging, and accompanied by the purchase receipt.
5.2 Restocking, Admin, and Shipping Fees:
Returns may be subject to restocking, admin, and shipping fees, which will be deducted from the refund amount. However, these fees do not affect your statutory rights.
6. Intellectual Property:
The content, design, and graphics on the Website are protected by copyright laws and other intellectual property rights. You may not reproduce, modify, distribute, or use any content without the express written consent of Van Line.
You agree to indemnify and hold Van Line and its affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, expenses, or losses arising from your use of the Website, violation of these Terms and Conditions, or infringement of any third-party rights.
8. Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflicts of laws principles. Any disputes arising from these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in [Your Country/State].
9. Contact Us:
If you have any questions or concerns about these Terms and Conditions or the Website, please contact us at:
By using the Website, you signify your agreement to these Terms and Conditions. If you do not agree with these terms, please refrain from using the Website.
Last updated: 31st July 2023